Privacy Policy

When you contact Param's Dental, book an appointment, submit an inquiry, or communicate with us through WhatsApp, phone, email, or website forms, we may collect your name, phone number, email address, preferred appointment date and time, treatment interest, message details, and communication history.

We may also receive basic technical information such as browser type, device information, IP address, pages visited, and form submission timestamps to keep the website secure and improve service quality.

We use your information to respond to inquiries, confirm or manage appointments, provide dental care information, send service-related updates, answer questions, improve our website, maintain clinic records, and comply with applicable legal or regulatory requirements.

If you contact us on WhatsApp, we may use WhatsApp to send appointment confirmations, reminders, follow-up messages, clinic updates related to your inquiry, and customer support responses.

By sending us a WhatsApp message or opting in to receive WhatsApp updates, you agree that we may communicate with you through WhatsApp for clinic-related purposes. Message frequency depends on your requests and appointment activity.

You can opt out of WhatsApp messages at any time by replying STOP or by contacting us using the details below. After an opt-out request, we may still contact you where necessary for transactional, safety, or legal reasons.

We do not sell your personal information. We may share information only with clinic staff, dental professionals involved in your care, trusted service providers that help operate our website or communications, payment or booking support providers where applicable, and government or legal authorities when required by law.

Service providers are expected to use information only for the services they perform for us and to protect it appropriately.

We keep personal information only as long as reasonably necessary for appointments, patient support, clinic administration, legal compliance, dispute resolution, and recordkeeping. Retention periods may vary depending on the type of information and applicable healthcare requirements.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet or messaging platform can be guaranteed to be completely secure.

You may ask us to access, correct, update, or delete your personal information where applicable. You may also withdraw consent for promotional or WhatsApp communications by contacting us or replying STOP on WhatsApp.

Some information may need to be retained where required for clinic records, legal obligations, billing, safety, or legitimate business purposes.

Our services may be used for children only with involvement from a parent or guardian. We do not knowingly collect personal information from children directly without appropriate guardian involvement.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.